TERMS & CONDITIONS

PRIVACY POLICY​

The Skincare Studio LLC is committed to protecting the privacy of visitors to our website and our clients. This page summarizes our privacy policy and practices.

The Skincare Studio LLC will never, under any circumstances, sell, distribute or rent your name, company name, mailing address, postal code, email address or any other personal or business information you provide to us through our website to any third party, except as may be required by law. We will only use the information you share with us for the purposes of delivering medical services to you, informing you about our procedures, or providing you with other information from The Skincare Studio LLC.

We do not automatically gather any personal information from you, such as your name, phone number, email or address. This information is only obtained if you supply it voluntarily, usually through contacting us via email, phone or registering through a form on our site. Any personal information you do provide is protected under the Federal Privacy Act.

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HOW WE USE THE INFORMATION WE COLLECT

We receive and securely store information that you provide to us through our website or other mode (i.e., email or telephone). When you send a question or comment, request information or schedule an appointment with The Skincare Studio LLC, you provide us with certain contact and private, personal information to enable us to understand your needs, provide you with quick service, and contact you to obtain further information or schedule an appointment.

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HOW TO UNSUBSCRIBE

We may periodically send you emails containing information that we think you may find relevant using the email address that you have provided. If you no longer wish to receive periodic emails from us, please follow the opt-out instructions located at the bottom of the email. The Skincare Studio LLC complies fully with the CAN-SPAM Act.

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HOW TO UTILIZE OUR WEBSITE

The information contained on our website is information to be read for purposes of general interest in the subjects of skincare. Information contained within this site, our blog and periodic emails does not constitute medical advice nor physician representation by The Skincare Studio LLC. 

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SECURITY

Our site employs industry standard security measures designed to protect against loss, misuse or alteration of information you provide to us via our website. The Skincare Studio LLC is not responsible for unauthorized access to information by hackers or others who have obtained such access through illegal means. We use software that receives and records the Internet Protocol (IP) address of the computer that has contacted our website. We make no attempt to link these addresses with the identity of individuals visiting our site. We do not utilize cookies. A “cookie” is a small data file stored by your web browser on your computer’s hard drive that allows sites to recognize who you are when you arrive at their site by associating the identification numbers in the cookie with other information you have provided and allowing it to retain your preferences for future visits to the website.

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LINKED SITES

The Skincare Studio LLC may include links to external sites on our website to provide you with helpful resources. The inclusion of any link does not imply our endorsement of such external website, its products, advice, services or content offered at such site. If you link to a third-party site from our website, any information you encounter on that site is not subject to this privacy statement. Therefore, you should consult privacy policies of each site you visit.

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CHANGES AND QUESTIONS

The Skincare Studio LLC reserves the right to revise this policy at any time by posting a new privacy policy at this location. Please check this page periodically for changes. Your continued use of this website signifies your consent to this privacy policy statement.

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Please contact us with any questions:
The Skincare Studio
2083 Main Street 

3rd  Floor

Stratford, CT 06615 

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This facility is dedicated to the service of each individual client. Our goal is to provide you with a relaxing experience where you are able to focus on your skin’s health and wellness, as well as your personal self-care. With your understanding of and cooperation with the Spa Policies and Procedures, we will be able to maintain this empowering environment and continue to provide you and every client with exceptional service. ​

We strive to render excellent care to you and the rest of our clients. Your care and treatment is a priority for us. We also ask that you respect your specialist's time and expertise as well.

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In an attempt to be consistent with this, we have a Cancellation Policy that allows us to schedule appointments for our clients, with respect for your time, the next client's time, and the specialist's time.

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Our Cancellation policy is as follows:​

We request that you give a notice of at least 48 HOURS to your scheduled session in the event that you can not make it. If cancelled within 48 hours of the scheduled time, you will be charged full price of the appointment. Additionally, if a client misses an appointment or is 10 or more minutes late for an appointment we reserve the right to charge you a fee. This fee consists of the entire cost of the missed appointment. If the appointment was booked online with a deposit, the remaining balance will be charged to the account and sent an invoice of the remaining balance via email

 

We also do not accept refunds or returns of any kind.

If you have questions regarding this policy, please let us know, and we will be happy to clarify our policy for you.

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Please be advised that children are not permitted in the treatment rooms. Any child in the lobby must be supervised by an adult at all times. In order to maintain a sanitary environment, no food, beverages, or pets, except for registered service animals, are permitted in the spa facility. Guests may not accompany clients in the treatment rooms, but are welcome to enjoy a relaxing atmosphere in the lobby.

No client photography/videography is allowed during treatments, except when approved by treatment provider.

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